- Health IT
- Managed Care
- Advancing Care
- Workforce
- Training & Implementation
- Behavioral Health Fiscal Academy
- Clinical Practice
- Community Planning Process
- Data Explainer Webinar Series
- Documenting Housing Status
- EBP Population Health Webinars
- Housing Interventions
- Individual Service Level (ISL)
- LMS Login & Instructions
- Medi-Cal Provider Training
- Resources / Library (CalAIM)
- 5150 Training
- Analytics & Insights
- Who We Are
Quality Assurance
We support counties using the CalMHIN SmartCare electronic health record system by managing a broad range of QA/QI activities and requirements — including utilization management and review, research, clinical optimization, and performance. Through data-driven insights, our guidance aims to streamline and standardize their operational processes, strengthen compliance, increase knowledge of policy development, and improve workforce retention, with Quality Assurance and Quality Improvement.
Policy Implementation Support
CalMHSA helps counties navigate policy changes, monitors Behavioral Health Information Notices, and translates new requirements into clear operational guidance so county teams can focus on service delivery. This includes SmartCare/EHR recommendations and data-driven insights delivered through Compass dashboards and cross-county analytics.
By providing access to policy playbooks and data tools, CalMHSA equips counties with the tools they need to make informed decisions that support effective implementation, informed decision-making, and continuous improvement.
DHCS Compliance Audit Support
Through readiness assessments, review and feedback on county-prepared materials, audit support resources, and SmartCare-focused guidance, CalMHSA helps county teams navigate the audit lifecycle more efficiently.
CalMHSA’s guidance helps counties effectively prepare for and respond to audit requirements. This includes Corrective Action Plan guidance for Specialty Mental Health Services, Substance Use Disorder, and block grant programs.
Chart Review Tools, Training, and Technical Assistance
CalMHSA strengthens counties’ ability to develop and maintain standardized chart review tools for Specialty Mental Health Services and Substance Use Disorder programs, including thorough training materials and implementation guides. Tools are continuously reviewed and updated to reflect applicable DHCS requirements, state guidance changes, and opportunities for improvement.
Through targeted technical assistance, CalMHSA guides county teams through interpretation of findings and helps strengthen compliance monitoring and quality improvement efforts.
For questions email [email protected].