Performance Improvement

By collaborating with counties to engage stakeholders and consumer voices, we can better understand barriers, identify interventions, and monitor impact — all with an emphasis on improving access to care. CalMHSA’s team is comprised of epidemiologists and other health care data experts, as well as quality improvement, quality assurance, and compliance professionals. They assist counties with performance improvement aimed at meaningful, data-informed solutions that optimize service delivery.

Enhanced Analytics/Dashboarding

For counties using the CalMHSA SmartCare Electronic Health Record system, CalMHSA develops dashboards that provide actionable insights. These insights:

  • Support care delivery for clients
  • Help counties to better manage provider networks
  • Assist with policy implementation
  • Compliance and reporting
  • Financial performance

Program Details

Lead Staff:

Dawn Kaiser

Senior Director of Analytics & Insights

Email: [email protected]