- Health IT
- Managed Care
- Advancing Care
- Workforce
- Training & Implementation
- Behavioral Health Fiscal Academy
- Clinical Practice
- Community Planning Process
- Data Explainer Webinar Series
- Documenting Housing Status
- EBP Population Health Webinars
- Housing Interventions
- Individual Service Level (ISL)
- LMS Login & Instructions
- Medi-Cal Provider Training
- Resources / Library (CalAIM)
- 5150 Training
- Analytics & Insights
- Who We Are
Quality Improvement
We support counties using the CalMHIN SmartCare electronic health record system by managing a broad range of QA/QI activities and requirements — including utilization management and review, research, clinical optimization, and performance. Through data-driven insights, our guidance aims to streamline and standardize their operational processes, strengthen compliance, increase knowledge of policy development, and improve workforce retention, with Quality Assurance and Quality Improvement.
EQRO Audit Preparation
CalMHSA helps counties reduce administrative burden and approach External Quality Review Organization (EQRO) audits with greater confidence and clarity. With structured support throughout each phase of the EQRO audit cycle, CalMHSA provides pre-audit preparation and assistance with audit response. This includes reviewing documentation, identifying areas for improvement, and helping counties demonstrate compliance with state and federal requirements.
Performance Improvement Projects (PIPs)
CalMHSA guides counties to strengthen their Performance Improvement Projects (PIPs) and build long-term capacity for continuous quality improvement. Through consistent coaching and hands-on assistance, CalMHSA helps counties build strong, data-driven projects that meet state requirements.
For questions email [email protected].