ISL Resources for Counties - California Mental Health Services Authority

CalMHSA has developed the resources below to assist counties as they address new requirements to report Individual Service Level (ISL) data. These include recorded trainings, templates, sample contract language and more.

ISL-related questions, comments, or technical requests? Complete this short form to submit a question to our subject matter experts.

Under the BHSA, the Department of Health Care Services is now requiring county plans to report non-Medi-Cal person-level encounter data. These new data will reflect ALL of the investments needed to uplift the people being served by county behavioral health. Learn more in this training video »

RESOURCES

ISL Orientation Webinar & Materials

Resource	Link
Avatar Orientation Webinar	View Video »
Credible Orientation Webinar	View Video »
Epic Orientation Webinar	View Video »
SmartCare Orientation Webinar	View Video »
ISL County Orientation Kickoff Webinar	Slides (PDF)
Blank Enhanced Program Inventory Configuration Template v3	Workbook (Excel)
DHCS ISL Resources (ISL Code Library, Encounter Reporting Guidance, etc.)	Resources \| DHCS

Boilerplate Contracts

These resources will help counties navigate potential changes to their contract provider boilerplate contracts.

Resource	Link
ISL Boilerplate Contracts and Invoicing Best Practice Webinar	View Video »
Revised – SMHS Combined Boilerplate Contract	File (Word)
Revised – DMC-ODS Boilerplate Contract	File (Word)
ISL Boilerplate Exhibit	File (Word)
ISL Boilerplate Contracts and Invoicing Best Practices	Slides (PDF)
County Resource Document ISL Contract Requirements	File (Word)
Sample Contract Provisions for ISL Reporting	File (Word)
Subacute IMD & Housing Provider Invoice Template with Service Import Example	Workbook (Excel)

Housing Provider Rate Setting for ISL

Housing Provider Rate Setting Webinar Recording

This webinar introduces a rate development workbook designed to help county Behavioral Health Plans strengthen client level cost attribution for housing services. The webinar explains a rate-setting tool that supports both ISL reporting and cleaner contracting. 

Resource	Link
ISL Housing Provider Rate Setting Webinar PowerPoint	Webinar Slides (PDF)
Housing Provider Rate Setting – County Tool	Example workbook(Excel) Blank workbook (Excel)
Housing Provider Rate Setting – Provider Input	Example workbook(Excel) Blank workbook (Excel)

Video Title	Link
Provider Rate Setting Input – Provider Profile tab	View Video »
Provider Rate Setting Input – Salary and Benefits tab	View Video »
Provider Rate Setting Input – Overhead tab	View Video »
Provider Rate Setting Input – Utilization tab	View Video »

Non-Billable Code Review Considerations

Resource	Link
Non-Billable Code Review Considerations for ISL	Slides (PDF)
Non-Billable Code Review	Blank template (Excel)

Program Mapping Concepts Workgroup Webinar

Resource

Link

County Brainstorming Session: Aligning County Programs to Anticipated BHOATR Requirements

View Video »

Slides (PDF)

Enhanced Program Inventory Mapping Webinar

Resource

Link

Enhanced Program Inventory Configuration Doc

Workbook (Excel)

Enhanced Program Mapping Guidance

View Video »

Slides (PDF)

Housing Through the ISL Lens

Resource

Link

County Housing-Focused ISL Webinar

Slides (PDF)

View Video »

Additional ISL Resources 

Resource	Link
BHP-CalMHSA 1:1 Technical Assistance Meeting	Slides (PDF)
ISL BHP Project Plan	Workbook (Excel)
ISL Provider Memorandum	File (Word)
ISL End to End Workflow	File (PDF)