ISL Resources for Counties - California Mental Health Services Authority

CalMHSA has developed the resources below to assist counties as they address new requirements to report Individual Service Level (ISL) data. These include recorded trainings, templates, sample contract language and more.

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Under the BHSA, the Department of Health Care Services is now requiring county plans to report non-Medi-Cal person-level encounter data. These new data will reflect ALL of the investments needed to uplift the people being served by county behavioral health. Learn more in this training video »

RESOURCES

ISL Orientation Webinar & Materials

Resource	Link
Avatar Orientation Webinar	View Video »
Credible Orientation Webinar	View Video »
Epic Orientation Webinar	View Video »
SmartCare Orientation Webinar	View Video »
ISL County Orientation Kickoff Webinar	Slides (PDF)
Blank Program Inventory Configuration Template	Workbook (Excel)
Full ISL Code Set 4.6.2026	Workbook (Excel)
BHP-CalMHSA 1:1 ISL Support Kick-Off Meeting	Slides (PDF)

Boilerplate Contracts

These resources will help counties navigate potential changes to their contract provider boilerplate contracts.

Resource	Link
ISL Boilerplate Contracts and Invoicing Best Practice Webinar	View Video »
Revised – SMHS Combined Boilerplate Contract	File (Word)
Revised – DMC-ODS Boilerplate Contract	File (Word)
ISL Boilerplate Exhibit	File (Word)
ISL Boilerplate Contracts and Invoicing Best Practices	Slides (PDF)
County Resource Document ISL Contract Requirements	File (Word)
Sample Contract Provisions for ISL Reporting	File (Word)
Subacute IMD & Housing Provider Invoice Template with Service Import Example	Workbook (Excel)

Housing Provider Rate Setting for ISL

Housing Provider Rate Setting Webinar Recording

This webinar introduces a rate development workbook designed to help county Behavioral Health Plans strengthen client level cost attribution for housing services. The webinar explains a rate-setting tool that supports both ISL reporting and cleaner contracting. 

Resource	Link
ISL Housing Provider Rate Setting Webinar PowerPoint	Webinar Slides (PDF)
Housing Provider Rate Setting – County Tool	Workbook (Excel)
Housing Provider Rate Setting – Provider Input	Workbook (Excel)

Video Title	Link
Provider Rate Setting Input – Provider Profile tab	View Video »
Provider Rate Setting Input – Salary and Benefits tab	View Video »
Provider Rate Setting Input – Overhead tab	View Video »
Provider Rate Setting Input – Utilization tab	View Video »

Additional ISL Resources 

Resource	Link
1:1 Technical Assistance for Counties	Slides (PDF)
ISL BHP Project Plan	Workbook (Excel)